What our customers have said about us.

First, I really appreciate you all as a company. Every interaction I’ve had with you or someone from your company has been stellar in their service. So thank you for that!


Hi Jason Brown team,

We would like to thank you very much for your excellent work.

Not only were we provided with sound advice before work started, many of which we gladly took on board, but the whole project was

handled professionally, in time, within budget and to our full satisfaction.

The Jason Brown team are true professionals who each have delivered outstanding work, are very tidy, courteous and on top of that friendly people.

A big thanks to the whole team is in place and we will not hesitate to recommend the Jason Brown services to other people.

With best regards,

Resident Upper Hutt

The other reason I was emailing was to give some feedback on all the work carried out over the last few months, sorry I didn’t get a chance to do it earlier it’s been a hectic few months.

I think it was late last year one of your workers initially visited to do a plumbing job for us which turned out to be a blessing in disguise. In that first visit he was able to identify what a previous plumber (different company) was not able to and that first encounter with your team led to the renovation of our kitchen and bathroom. We had talked about it for so long and had a couple of people come through then things got halted and time went by and it was always, ‘Oh we’ve got to get onto those renovations’ but that was it, we kept putting it off until Jason Brown Plumbing turned up.

From beginning to end your team and Tim have been brilliant, always keeping us informed every step of the way, always upfront and honest with where we could save money, any unforeseen issues, what looked good and what didn’t look good, all the professional advice, service and workmanship was excellent and appreciated. Thank you so much, it was a pleasure working with you all and I have already recommended your plumbing services to couple of my work colleagues and a friend.


Lower Hutt, Resident

Hi Jason and Kirstie

My mum asked me to pass on a huge thank you to yourselves and Mackenzie for not only arranging to do the work so quickly but for the professionalism and attention to detail! Mum was so impressed with Mackenzie’s workmanship – she said he was very polite, he explained the issue in a way she could understand and even thoroughly cleaned up the area and popped the towels in the washroom when he was done!

Lower Hutt

We recently underwent a major renovation with our house where we rearranged the internal layout of our home and added a large extension. Jason is excellent at his job, a pleasure to deal with, knowledgeable and experienced. He was very accommodating with how he planned our job which allowed for our family to live on site during the entire build – nothing at any stage was a problem and dealing with Jason made our whole renovation easier. I highly recommend Jason and his team to anyone looking for the complete plumbing package.

Debbie Omond
Resident, Petone

I would like to express my satisfaction with the excellent service provided by Jason Brown Plumbing. Manaaki Ability Trust has a 1970’s commercial building which was in need of significant plumbing upgrades and needed specialist advice to achieve what was needed. The first project was a complete rebuild/refurbishment of Men’s and Women’s bathroom areas. Jason was able to offer first rate project management as well as a cost-effective solution and the work was completed during our holiday closure period to minimise disruption which was much appreciated.

Just recently Phil Barson the gas specialist at JBP led a hot water conversion project for us that involved decommissioning our old gas boiler, a redesign of our hot water supply and installation of gas Infinity hot water systems. Again an outstanding result was achieved.

I highly recommend the team at JBP as trusted professionals who offer comprehensive solutions and quality workmanship.

Paul Mainwaring
General Manager
Manaaki Ability Trust

Paul Mainwaring

General Manager, Manaaki Ability Trust

Fast, friendly, professional & expert service every time.

Caryl-Louise Robinson

Many thanks Jason. So very reassuring to have you deal with our plumbing. Excellent efficient service!

Heather Campbell
Lower Hutt

Jason and Mackenzie have both done work for us during our extensive renovations – great guys, very good communication and excellent work.

Kim and Paul (Karori)

We have just completed the total renovation of a bathroom with Jason doing all of the plumbing.  This involved removal of old items and new plumbing in walls and under the floor;  installation of new items;  fitting taps etc and finally proofing and sealing.  All involved were impressed with the professionalism of Jason’s work.  The pride he takes shows in the finish of the bathroom.  We happily recommend him.”


Tony Cranston
Resident, Eastbourne

We recently undertook the renovation of a bathroom, laundry and separate toilet in our new house and had tight deadlines to meet before we moved in. Jason and his team were awesome and we were really impressed with the service, especially the communication of keeping us up to date with how the project was progressing. The quality of the work undertaken was exceptional. Jason sourced and installed exactly the kind of fittings we had envisaged, and guided us through selecting products that suited our house. Jason met our deadlines and we were able to move in within our timeframe, including negotiating with the floor layer! We love our new bathroom and would definitely recommend Jason to our friends and family. He listens to what is required, offers suggestions if needed and gets on with the job at hand. Thanks very much guys.”

Jamie & Richard
Wilford School

Jason Brown provided a competitive, prompt, professional, reliable and comprehensive service. He worked with the school to work out our precise needs so that the solution was appropriate. He was flexible and trustworthy in his approach. We have used Jason twice on major plumbing work now and will continue to rely on him for our plumbing needs as he has proven to us he has the right approach.

Nigel Fraser

Principal, Plateau School

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